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After-sales

We provide comprehensive support for our customers throughout every phase of their project. From initial planning to long-term maintenance, our dedicated team ensures smooth execution and unparalleled service to keep your production running efficiently.

Key features of our support

Expert guidance

in purchasing decisions

Custom layout designs

and project management

Full technical

and after-sales services

Extensive spare part

availability

Seamless machine installation

and start-up

Comprehensive support at every stage

End-to-End project management
Every project we undertake is managed by a dedicated and experienced project manager. From the initial design and construction of your equipment to packing, delivery, installation, and commissioning, we oversee every step. Our goal is to ensure a smooth and seamless project handover, allowing you to integrate your new equipment with confidence.

Dedicated technical support team
Our highly skilled technical service support team is here to assist you from installation to commissioning and throughout your foam plant’s entire lifecycle. We are committed to providing fast, effective service to minimize downtime and maintain optimal performance for your operations.

Global presence, local support
Thanks to our position within The Cannon Group, we have access to a worldwide network of local representatives and agents. This allows us to provide effective, around-the-clock support, wherever you are. Additionally, with our Omega control and monitoring system, we can remotely access your equipment to diagnose and resolve technical issues, ensuring your plant operates smoothly at all times.

Extensive spare parts availability
We understand the importance of having the right parts when you need them. That’s why we maintain an extensive inventory of spare parts for our equipment. Our team is ready to quickly supply and deliver the components required to keep your plant running with minimal disruption. By choosing us, you benefit from our commitment to ensuring your operations remain reliable and efficient.

Pre-delivery training
We invite you to visit our facilities during the final stages of your machine’s assembly. This gives you the opportunity to oversee testing, learn about how your new equipment operates, and receive initial training. This hands-on preparation helps ensure a smooth transition, so you are ready to hit the ground running when your foam plant arrives.

From the start of your project through production start-up and beyond, we work closely with you to deliver tailored solutions and maintain the highest standards of performance.

Ready to enhance your slabstock production?

Contact us today to discuss your specific needs and let’s find the perfect solution for your process!